The email files are in an html format. The objective is to save the file in html format. This can be done as follows:
Open the email message you want to save, as if you were reading it
Move mouse cursor to the top tool bar, click on "File"
Move mouse cursor to "Save as..." and click.
Identify which directory you would like to save the file in. This is done using the normal save function of Windows. If you are not real comfortable with directories, save the file in "Desktop". This will have the file icon visible on you regular desktop screen and very easy to find later on.
Provide a name of the file in the "file name" box.
Select the "type" as "html" if possible. If your browser does not show "html" type, just select the type as "All Files" and add ".html" to the file name generated in step 6, such as email.html. The "dot" before the html extension is important. The objective of this step is to have the extension of the file as an "html" type file.
Press "Save".
To forward the file to someone else (law enforcement, lawyer, ISP):
Move cursor to the top tool bar and click on "Write"
Insert the email address you want to forward the file to
Type any info in the body of the message, if needed
To add the html file you just generated in the above steps, click on "Attachments"
When the "Attachments Window" opens, click on "Attach"
Find the file in the directory window and highlight the file name. If you followed the "Desktop" instructions, the directory name is "c:\desktop". If there are too many files that appear, type "*.html" in the file name. The use of the asterisk (also called a star by some) lists all files that are html.
Click on "open"
Click on "OK"
Click on "Send now"
The message and attached file have now been sent.
Thanks to ARusnak for this information.
Please be aware that AOL only keeps messages in your INBOX for two weeks, unless you save it as NEW or save it in a separate folder in your AOL directory on your computer.
Additionally, a screen name of TOSEMAIL1 has been identified as a source of help for unacceptable email in the AOL system. Just enter tosemail1 in the "send to" screen. If you are outside of the AOL environment, the address is tosemail1@aol.com.
Please go to keyword HELP on AOL for further information.
