Look up the name of the software you use to send and receive email, not the company through
which you get your connectivity. For instance, Earthlink and Bellsouth are internet service providers
(ISPs), not email programs. Outlook Express, Eudora and Pegasus are all programs you might use for
email. If you aren't sure of what you use for email, contact your ISP's support department.
We do not have access to every email program that exists, so we cannot always provide the
instructions for getting headers in them. Also, there are proprietary interfaces (usually web-based)
that we have no way of accessing. In both cases, those programs will not be unless someone sends
clear directions to us.
